Frequently Asked Questions
Everything you need to know about shopping with Wild Cat Gift & Party.
How long will it take for my party supplies to arrive?
We process most orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout if you are on a tight deadline for your event.
What is your return policy for gift items?
We offer a 30-day return window for most unused and unopened items in their original packaging. Please note that personalized gifts and seasonal party decor may be subject to different terms.
Can I track my order once it has been shipped?
Yes! As soon as your order leaves our warehouse, you will receive an email notification containing a tracking link so you can monitor its progress to your doorstep.
Do you offer bulk discounts for large events or corporate parties?
We do offer special pricing for large volume orders. Please contact our customer service team with your specific requirements and the items you are interested in for a custom quote.
What payment methods do you accept?
Wild Cat Gift & Party accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
What should I do if my items arrive damaged?
We take great care in packaging your items, but if something arrives damaged, please contact us within 48 hours of delivery with a photo of the item. We will arrange a replacement or refund immediately.